We have important information for you
We work hard to make the most out of your visit. We want to ensure that both you and our felines are comfortable and have a peaceful time when you’re visiting, so we can further strengthen the bond between you and our cats.
Please, read our guidelines below, and as always, you are more than welcome to call us, if you have any questions.
- Underage children should not touch our cats!
- Please do not pick up the cats, don’t
disturb them while they are sleeping! - Please don’t feed our cats, or let them serve themselves!
- Take a lot of pictures but without flash!
- Please stay quiet for the peace of the cats and other guests!
The rules above are being introduced for the good of our cats and well-being of our guests, making their stay here more pleasant and comfortable. We welcome every new and old guest with the same love as always!
On behalf of our kitties, thank you for your cooperation.
Dear guests and friends,
Once again, we are at crossroads and must decide based on long deliberation and the opinions of our guests and staff. It was a difficult decision, because we have already had a lot of problems with this issue, and there will never be a perfect solution.
This is the child age issue. Considering recent events, reviews, feedback and reactions from our guest, and the abuse and harassment of our staff by some guests, we have decided to raise the age limit to 10 years and implement this rule for all days of the week. We are very sorry for the children who have been educated well, who do not deserve this decision, and here and now we apologise to them and their parents and ask them to be understanding towards us.
Unfortunately, we have suffered a great deal of unpleasantness in the last year because of parents who are unable to educate their children or who are too liberal in their thinking.
Almost on a weekly basis, these parents use our café as a playground, as a childcare facility, and do not respect the privacy of the cats and other guests. When we have tried to politely warn the parent and ask them to kindly deal with their child (or, in the worst case, ask them to leave), they have taken it out on our staff, threaten to report us, call us child discriminators and in many cases even launch a smear campaign against us. These parents don’t understand that we wanted to create a nice, quiet island in the hustle and bustle of the city where everyone can relax and recharge, and that this experience is being ruined by misbehaving, unruly children and their parents.
We’ve tried several times with policy changes, periodic restrictions, we’ve tried all sorts of ways to please everyone, but unfortunately, we haven’t found a solution that works for everyone.
It is with a heavy heart and after much deliberation that this decision has been made, so please accept it and do not attack us for it, FROM NOW ON YOU CANNOT VISIT OUR CAFÉ WITH CHILDREN UNDER 10 YEARS OLD.
Of course, we reserve the right to make changes and additions.
Thank you for reading and understanding!
Contact
Révay street 3., Budapest
Monday – Sunday: 10:00 – 21:00
(C) – 2020 Catcafé Budapest
